Dark Matter Technologies is a Fintech company with more than 1,100 employees. The company recently pivoted to becoming an AI-native organization. To support that initiative, Dark Matter rolled out Microsoft 365 Copilot across the company. But leadership understood something important: turning on AI isn’t the same as helping people use it well. That’s where Inviso came in. We worked with Dark Matter to help employees understand how Copilot fits into the tools they already use every day.
Rolling out AI across an organization creates opportunity. It also creates friction. Employees are curious about AI, but many aren’t sure how it fits into their daily work. Without clear guidance, adoption slows down and tools sit unused. Dark Matter wanted something different. Leadership set a goal of reaching 45% engagement in the first quarter. To get there, employees needed practical examples of how Copilot could help them work smarter across Word, Excel, Teams, Outlook, and PowerPoint.
Inviso supported the rollout with hands-on Copilot training designed for real work. Instead of focusing on theory, we showed employees how Copilot fits into everyday workflows. Sessions covered common scenarios across Microsoft 365, including:
Employees learned by doing. The goal wasn’t just to introduce AI. It was to help people start using it right away,
The combination of company-wide deployment and structured enablement led to rapid AI adoption across the organization.
Within the first month of the rollout, Dark Matter achieved:
Employees began using Copilot across multiple Microsoft 365 tools to streamline collaboration, accelerate document creation, and improve information access across the organization.
Several factors helped accelerate adoption across the organization:
See how Inviso can help your team adopt Microsoft 365 Copilot. Contact us →
